Who we are
This website is operated by Cara Thompson, based in Bournemouth, UK. The website address is: https://dc-carathompson.com.
If you have any questions about this policy, you can contact me at:
carapractor@gmail.com
Personal data I collect
I may collect and process the following information when you use this website:
- Contact form submissions: When you use my contact form, I collect your name, email address, and the content of your message.
- Cookies & analytics: My website uses cookies to improve your browsing experience and to analyse website traffic (e.g., Google Analytics). You can manage your preferences via the cookie banner.
- Bookings: If you click any of the booking buttons throughout this site, you will be redirected to Cliniko, a third-party booking system. I do not store your booking details directly on this website. Cliniko’s own privacy policy applies to the information you provide through Cliniko.
How I use your data
I use your personal data only when necessary to:
- Respond to enquiries submitted via the contact form.
- Provide information about my services if requested.
- Improve my website and user experience.
- Meet legal and regulatory obligations.
I will never sell your data to third parties.
Legal basis for processing
Under UK GDPR, I process your personal data on the following bases:
- Consent: where you have voluntarily submitted your data (e.g. contact form).
- Legitimate interests: to respond to enquiries and maintain business operations.
- Legal obligations: where required by law.
How long I keep your data
- Contact form enquiries: kept for up to 12 months unless needed longer for ongoing communication.
- Cookies: stored as per the preferences you set in our cookie banner.
- Booking data: handled directly by Cliniko in line with their retention policy.
Sharing your data
Your data may be shared with:
- Cliniko (for booking appointments).
- Service providers (such as website hosting, email services, or analytics providers) to operate this site securely.
I will only share data when necessary and in compliance with data protection law.
Cookies
This site uses cookies to:
- Enable basic website functionality.
- Analyse site usage (if you consent to analytics cookies).
- Provide marketing/advertising services (only if you consent).
You can change your preferences anytime by clicking the cookies icon at the bottom of the site.
Your rights
You have the right to:
- Access the personal data I hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time (where processing is based on consent).
- Object to certain types of processing.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we use your data: https://ico.org.uk.
To exercise any of these rights, contact me at carapractor@gmail.com.
Third-party links
My website may contain links to third-party websites (such as Cliniko). I am not responsible for the privacy practices of these sites, so I encourage you to read their privacy policies.
Updates to this policy
I may update this Privacy Policy from time to time to reflect changes in the law or my services. Updates will be posted on this page with the date at the top.